After Sales Services
Assistance service for extrusion line

Turla’s Research & Development Department consists of technicians who passionately work daily to provide increasingly excellent solutions.

The Customer is generally required to prepare a dedicated line for the internet connection with Turla and install one or more webcams. The webcam allows Turla to check the regular daily production, eventual machines stop, and assist the maintenance crew by correcting eventual problems, above all in the sensitive start-up phase. Even after extrusion line is completed, we remain at our customers’ disposal, always ready to help. Our after-sale service provides 24 hour monitoring. Our Plc software is written to be user- friendly so that a normally trained Plc operator can access the logic behind the program.

Aftersales support

Although our machines are designed in such a way that a minimum amount of maintenance is needed, even the best equipment requires periodical checks. Our PLC software is written to be user-friendly so that a normally trained PLC operator can access the logic behind the program. Naturally, we are always at our customer’s disposal and ready to help if needed.
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Spare parts

We provide original spare parts for equipment as far back as the 1980’s. Our spare parts service does its best to make sure you receive your parts in time for your needs.
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Advanced customer service.

If you are already our customer, ask your Turla agent in order to activate your private area for managing requests and tickets. To open a ticket, text us an email to supprt@turla.it, or enter in your private area from HERE.